Refund Policy
Refund Policy
At Loraine Lorika Diamonds & Fine Jewelry, all of our pieces are custom-made to order. Because each item is crafted specifically for you, all sales are final. We do not accept returns or exchanges.
All Sales Are Final
Due to the custom nature of our jewelry, we are unable to accept returns or exchanges for any reason. Please review your order carefully before completing your purchase.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging. We will review each case individually and work with you to find a resolution.
Order Accuracy
We take great care to ensure every piece is crafted to your specifications. Please double-check all details — including size, metal, and gemstone selections — before placing your order. We are not responsible for errors made by the customer at the time of purchase.
Contact Us
If you have any questions about your order, please reach out to us through our website before placing your order. We are happy to help.